Terms and Conditions

(EFL Courses for Overseas Students)

  1. Enrolment and Acceptance Process:

    • You may enrol for a course either online, by telephone, or by requesting an enrolment form from us. Please read carefully and understand the terms set out here before proceeding with your enrolment. You can complete and submit the enrolment form online or in person at the College.
    • Your enrolment is officially acknowledged upon the issue of a confirmation of enrolment and the receipt of a signed copy of the terms and conditions and/or the payment of your tuition fee, whichever comes first. In case of a third-party funding, once payment is received, these terms and conditions bind the third party.
  2. Contractual Agreement

    This contract cannot be cancelled without the agreement of Golders Green College. Any request of cancellation must be submitted in writing.

  3. Accommodation Arrangements

    If students request accommodation arrangements, a deposit of two weeks’ rent plus a £40 finding fee is required. Students are responsible for all bank charges.

  4. Cancellation and Refund Policy

    Cancellation notice periods are based on the college’s normal working hours (Monday to Friday 9am-5pm London time). If a cancellation request is received outside these hours, the notice period will commence from the next working day.

  5. Remote Bookings Cancellation

    All bookings made remotely are subject to a 14 day cooling off period from the moment the booking is confirmed. However, if you requested and were provided with the assistance offered by Golders Green College and/or its partners in relation to your visa application to study English in the UK during the cooling off period, Golders Green College reserves the right to deduct £250 to cover the cost of services up until you cancelled.

  6. Refund Processing and Criteria

    If a Student Visa is refused by the Home Office, Embassy or Port of Entry:

    • All fees received, less £250 (excluding registration fee), will be refunded. The student will have to show the original letter of refusal from the Home Office or Port of Entry. This must be received before the course is due to start.
    • If, in the opinion of the UK Visas and Immigration, a student is not bona fide or genuine, all fees paid will not be refunded.
    • Accommodation fees will only be refunded within a 10-day notice if the visa is refused.
  7. Holiday Booking and Changes

    All students must book the holidays they are allowed at least 7 days in advance, starting on a Monday for a full week (or subsequent full weeks). The college does not extend courses for mid-week holidays or those without adequate notice. Holidays can be changed or cancelled with a 7-day notice.

  8. Course Fees and Public Holidays

    There is no reduction or refund in fees for courses that include a public holiday.

    The college is closed for two weeks for Christmas. Fees are not charged for this period if the course overlaps with it.

  9. College Discretion and Changes

    Classes cannot be changed by students mid-week; all changes will start from Monday. Class changes are subject to availability.

    The college reserves the right to change teachers, timetables, classrooms, and classroom locations. Additionally, classes may be combined if necessary. The college may remove students from the class register if attendance is unsatisfactory.

  10. Student Behaviour and Property Responsibility

    Students are expected to behave orderly. Wilful damage to property or threatening behaviour to staff or fellow students may result in expulsion from the college. Expelled students are held personally responsible for property damage and no refund of fees will be made.

  11. Liability and Personal Property

    The college, its employees, and representatives are not responsible for personal injury or loss/damage to personal property on the premises or during college trips/excursions.

  12. College Closure and Online Classes

    If the college must close due to a government order, classes may be conducted online. Fees will transfer to such a course without a refund for the duration of the closure.

  13. Privacy Policy

    If we decide to change our Privacy Policy, we will notify you by posting the changes on our homepage.

  14. Force Majeure Events

    Golders Green College shall not be held responsible for any failure to fulfil its obligations in the event of Acts of God (such as fire, flood, earthquake, storm, hurricane, infectious diseases or pandemics, or other natural disasters beyond the reasonable control of the parties), war, invasion, actions of foreign enemies, hostilities (whether or not war is declared), civil war, rebellion, revolution, insurrection, military or usurped power, confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labour disputes, strikes, lockouts, or interruptions or failures of electricity, internet, or telephone service. No refunds will be issued under such circumstances.

    In the case where the college cites Force Majeure as a reason for its inability to fulfil its obligations, the college will take reasonable measures to mitigate delay or damages resulting from foreseeable events. The college will make substantial efforts to fulfil all non-excused obligations and notify the affected party (e.g. students, agents) wherever feasible regarding the likelihood or actual occurrence of the event.

  15. Infectious Disease Outbreak Protocol:

    In the event of an outbreak of an infectious disease, all students and/or parents/guardians are required to adhere to quarantine rules and guidelines as stipulated by government agencies or the educational institution.

  16. Complaints and Escalation

    In the event of any complaint, students should contact the Director of Studies initially. If unsatisfied, students should contact the Principal Mr Israel Tal (israel@goldersgreencollege.co.uk)

  17. Dispute Resolution

    Any disputes will be governed by English Law.


Enrolment Information

Fill in the application form, submit an email, or post it back to us, send us a copy of your passport or ID, and pay the fees for your chosen course.

The Area

Golders Green College is situated in a safe, residential area only 20 minutes from the centre

About the college

English Language College Golders Green College (Established 1941) (EFL Courses for Overseas


Our North London College has been providing English language courses for over 70 years. We


Terms and Conditions of the students enrolment.


Please read the list of Frequently Asked Questions to see if this covers what you would like to know.

Experience London

St Paul’s Cathedral St Paul’s Cathedral is more than 300 years old. It was built between 1675

VISA information

Do you need a visa? If you are from one of the following countries, you do not need a visa for

Health and safety

Your safety is a priority for us and the school maintains good standards in this area. We comply with all relevant legislation relating to Health and Safety. In particular we are concerned with fire safety and conduct regular fire drills, we conduct careful risk assessments to ensure that the whole building is safe, and we maintain a high standard of hygiene in catering areas. Whenever clients leave the building on official business we take care to ensure that any possible risks are considered and any necessary steps are taken to reduce the likelihood of problems.

Physical disability

Our premises are not suitable for clients in wheelchairs.

Visual and audio impairment, dyslexia etc

Our premises are not suitable for clients in wheelchairs.

Mental health issues

The school is a small, friendly and supportive place, and people who are nervous or anxious about being away from home will find a friendly welcome and personal support to help them to adjust to life in an unfamiliar environment. However, we do not have the staff or the facilities to accept clients with significant mental health problems and we strongly advise clients – or their parents or sponsors – to tell us before enrolling anyone who has a history of mental health problems so that we can advise whether our courses are suitable.

Golders Green College

Registered Office: 11 Golders Green Road, London NW11 8DY

Golders Green College

Complaints Procedure

Golders Green College wants you to learn as much as possible during your time at our college. However, if you are not happy with the service you receive, you can do the following:

Stage 1 – Informal resolution

Stage 2- Formal resolution

Golders Green College

Complaints Procedure

Golders Green College wants you to learn as much as possible during your time at our college. However, if you are not happy with the service you receive, you can do the following:

Stage 1 – Informal resolution

Stage 2 - Formal resolution

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